Contact Us
We're Here to Help
At Wallvixy, we're committed to providing you with exceptional service and support. Whether you have a question about our products, need help with an order, or want to share feedback, our friendly customer care team is ready to assist you. We aim to make your experience as seamless and enjoyable as possible.
Get in Touch
We offer several convenient ways to reach us. Choose the method that works best for you, and we'll respond as quickly as possible.
content@wallvixy.shop
Email is often the fastest way to get detailed assistance. Send us your questions, order inquiries, or concerns, and we'll typically respond within one business day.
Phone
(805) 679-6784
Prefer to speak with someone directly? Give us a call during business hours. Our team is happy to help with product information, order status, and general inquiries.
Mailing Address
Wallvixy
3105 Sleepy Hollow Way
Las Vegas, NV 89102
United States
You can also reach us by mail for formal correspondence, returns, or other written communications.
Business Hours
Our customer service team is available to assist you during the following hours:
- Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)
- Saturday – Sunday: Closed
If you contact us outside of business hours, we'll get back to you on the next business day. We appreciate your patience and look forward to assisting you.
Response Time
We strive to respond to all inquiries as quickly as possible. Email inquiries are typically answered within one business day. During peak periods or holidays, response times may be slightly longer, but we'll always get back to you as soon as we can.
Order, Shipping & Returns Inquiries
Order Status & Tracking
If you have questions about your order status or need tracking information, please have your order number ready when you contact us. We'll provide you with the most up-to-date information about your purchase. Orders are typically delivered within 3-5 business days, and all shipments within the United States include free shipping.
Shipping Information
We offer free shipping on all orders within the United States. Delivery typically takes 3-5 business days from the date your order is shipped. If you have specific questions about your shipment or delivery timeline, please reach out to us with your order number.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please contact us within 30 days of receiving your order. Our team will guide you through the return process and provide you with all necessary instructions, including the return address and any required documentation.
For detailed information about our return policy, eligibility, and process, please visit our Returns & Refunds page.
We Value Your Feedback
Your experience matters to us. Whether you have a suggestion, a compliment, or a concern, we welcome your feedback. Contact us at content@wallvixy.shop or call us at (805) 679-6784, and let us know how we can serve you better.
Thank you for choosing Wallvixy. We look forward to hearing from you!